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Support Agreements

Symas OpenLDAP Gold

Symas OpenLDAP Gold (Gold) is a support plan for mission critical directories. If interruptions of this directory cause interruptions in key business operations, Gold is the support plan you need. Symas provides updated binary packages with critical maintenance not yet released by the OpenLDAP Project. Gold has tight Service Level commitments and the highest priority for incoming service requests.

Symas OpenLDAP Silver

Symas OpenLDAP Silver (Silver) is a support plan for important directories that need the high quality technical support and enhanced maintenance updates that Gold provides but are not under such intense pressure for stability and . 

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