Support

Symas OpenLDAP Support

Real, in-depth OpenLDAP support for your LDAP team, from fast email responses to optional high-severity 24x7x365 coverage.

Support Overview

Real Support for Your LDAP Team

Symas offers real, in-depth support for your LDAP team. Our support plans go beyond fixing issues and pointing to documentation.

Fast email responses and available High Severity 24x7x365 options go beyond the usual. And we’re here for consultation.

Dedicated Expertise

The Best LDAP Support Available

Symas has a dedicated OpenLDAP Support Team. That’s all the team does.

Dedicated OpenLDAP Support

Our Support staff has no other responsibilities except to help our customers create, operate, and maintain the best LDAP directories possible.

Email Support Anytime

The Symas Support Team is available by email, any time.

High Severity Option

For customers selecting the Gold High Severity option, a 24x7x365 hotline is available to alert the team to production problems with OpenLDAP server software or OpenLDAP client applications.

Configuration and Planning Reviews

All support clients have access to the team to review configurations, current performance, and changes planned for the future. Annual reviews are included, as is upgrade support.

Support Plans

Choose the Support Level That Fits Your Environment

Review Symas support plans, including available options for high severity production coverage.

View Support Plans